Home » Digital savvy helps Balfour Beatty secure public realms work

Digital savvy helps Balfour Beatty secure public realms work

by Mark Cantrell
Balfour Beatty Living Places has been awarded a £54m, two-year extension to its Herefordshire public realm contract by the county council

Balfour Beatty Living Places (BBLP) has been awarded a £54m, two-year extension to its Herefordshire public realm contract by the county council.

The contract extension will see the collaborative partnership run to Autumn 2026, following a history of good performance, effective asset management and delivering value for money since Balfour Beatty first partnered with the council in 2013.

As before, BBLP will work alongside Herefordshire County Council to maintain the county’s 3,250 kilometres of roads, and deliver services including street lighting and street cleaning, as well as the maintenance of parks and open spaces.

Technology has been at the forefront of BBLP’s operations – the engine under the bonnet, as it were – helping it deliver continued improvements and efficiencies to services, and this latest contract extension will be no exception.

The company says it will continue to implement innovative technologies and solutions, such as artificial intelligence to further enhance its state-of-the-art control room, allowing operational teams to automate the monitoring of the road network across the county, and capture data in real time to prioritise repairs and maintenance works.

Since the Hub was installed in 2021, BBLP claims 94% of 41,544 reactive jobs were completed on time; 100% of 1,901 emergency responses were completed to schedule; and 61% of all reactive works were delivered ahead of schedule.

Last year, the company also introduced a digital route optimisation tool to drive efficiencies in emptying bins across the county.

The tool automatically identifies the fastest and most direct routes, and has resulted in a productivity saving of 15 hours per week and approximately 1,068 kilograms of carbon emissions per year by reducing the amount of time that maintenance vehicles are travelling on the local road network.

Steve Helliwell, BBLP’s managing director, said: “This latest contract extension is testament to the strength of our unique and collaborative relationship with Herefordshire County Council and our significant expertise and experience in delivering public realm works.

“We look forward to continuing our long-standing relationship over the next two years, as we work hard to provide an effective, efficient, sustainable, and customer focused service for the county.”

Councillor Barry Durkin, the county council’s cabinet member for roads and regulatory services, added: “We will continue working with Balfour Beatty over the next two years, continuing to evaluate what has been going well and what we can improve upon, and building the best possible level of service for Herefordshire.”

Image credit: Balfour Beatty Living Places

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