Contech and proptech business clixifix is looking to continue growing post pandemic after creating 10 new jobs at its head office in the north-east of England.
Over the next few months, the SaaS provider aims to hire five new sales development representatives, as well as welcome its new CTO, Mark Stephenson; CFO, Richard Barrett; Ruby on Rails developers John Yeates and Alex Malik; and Customer Success manager Abby Moorhead.
Clixifix’s web-based platform provides developers and customers with a cloud-based platform that tracks the progress of repairs and speeds up the reporting process, which it says leads to lower costs and higher customer satisfaction.
The company, which is based in the Evolve Business Centre in Houghton-le-Spring, says, business has boomed during the pandemic.
James Farrell, CEO and co-founder of clixifix, said: “As we begin to adjust to life with COVID and the construction industry continues to bounce back, clixifix is enjoying a huge increase in demand from our existing clients.
“We are also building relationships with lots of new service users and I’m delighted that in turn this has enabled us to rapidly expand and create so many new jobs at our North East offices.”
Metropolitan Thames Valley Housing Association
Metropolitan Thames Valley Housing Association (MTVHA) – which oversees a housing portfolio of around 50,000 properties and builds around 1,000 homes every year – was one of the companies to sign up to the platform during the pandemic.
The partnership saw clixifix integrate its web-based defect and repair platform across all of MTVHA’s systems, enabling the housing association and its principal contractors to collaborate on snagging, reported defects, customer queries, and aftercare.
Nadine Dack, head of Sales at clixifix, said: “This was an incredibly exciting project for us and one that has thrown up many unique challenges, such as ensuring that our system integrates successfully with those operated by Metropolitan Thames Valley and the principal contractors it works with.”
“MTVHA has really embraced the clixifix platform and has resourced a dedicated team to oversee its successful integration and ensure it is used correctly to maximise its effectiveness.
“Working with a housing association of this size on a project of this scale represents a real milestone for clixifix and shows just how much the company has grown since its launch almost a decade ago.”
clixifix has been supported since its relocation to Evolve Business Centre in 2018 by the business investment team at Sunderland City Council.
It has since tripled its headcount from seven to 24 employees, and is now expanding its floorspace from 700 to 1,700 square feet ahead of the next recruitment drive.
Cllr Graeme Miller, leader of Sunderland City Council, said: “The Evolve Business Centre has acted as an incubator to scores of successful tech businesses over the past decade, and clixifix is the latest in a string of success stories to emerge from the hub.
“To see the company continuing to invest in the city and creating highly skilled jobs is fantastic to see and we’re delighted to have worked with them to make this happen.”
Main image: clixifix CEO James Farrell (front centre) with Cllr Graeme Miller (front left) and the clixifix team outside of the Evolve Business Centre
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